Shipping Policy

Domestic Shipping Policy (India)

Effective Date: 20th July 2020 

At Kraftix Digital Privat Limited, we’re committed to delivering your customized stickers, labels, cards, and packaging products safely and efficiently across India. This shipping policy outlines our domestic delivery process and terms.

1. Service Areas

We ship across all major cities, towns, and pin codes in India via trusted courier partners.

2. Shipping Partners

We ship through trusted logistics partners including:

  • Bluedart

  • DTDC

  • Delhivery

  • Shree Maruti Courier

  • XpressBees, Shadowfax, and other leading courier services, depending on your delivery location and order size.

3. Shipping Charges

  • Shipping costs are based on order weight, size, and delivery location.

  • Charges are calculated at checkout and shown before payment.

  • We may offer free shipping on few selective products

4. Dispatch & Delivery Timeline

  • Orders are typically dispatched within 3–7 business days after full payment and design approval.

  • Once shipped, delivery usually takes 2–6 business days depending on the product ordered and the destination.

  • Remote or rural areas may take slightly longer.




International Shipping Policy

Effective Date: 20th July 2020 

At Kraftix Digital Pvt. Ltd., we’re proud to offer international shipping from India to selected countries around the world. Our goal is to ensure that your custom-printed products reach you securely and on time, no matter where you are.

1. Countries We Ship To

We currently offer international shipping to the following regions:

  • United States of America

  • Canada

  • United Kingdom

  • Australia & New Zealand

  • United Arab Emirates

  • Others

If your country is not listed at checkout, please contact us at business@kraftix.in and we’ll try our best to accommodate your request.

2. Shipping Charges

  • International shipping rates are calculated at checkout based on package weight, dimensions, and destination.

  • In some cases, we may share a manual shipping quote for bulk or oversized orders.

3. Delivery Timelines

  • Orders are typically delivered within 7–15 business days after dispatch.

  • Delivery timelines may vary depending on customs clearance, local courier efficiency, and unforeseen delays.

4. Customs, Duties & Taxes

  • Import duties, taxes, and any additional charges are not included in the product or shipping cost.

  • These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.

General


1. Order Tracking

  • Once your order is shipped, we’ll share the tracking link via email.

  • You can track your parcel directly on the respective courier’s website.

2. Packaging

We use secure, protective packaging to ensure your products arrive in perfect condition. Please inspect the package upon delivery.

3. Delays

We are not liable for delivery delays caused by:

  • Courier service disruptions

  • Natural events or public holidays

  • Incorrect/incomplete shipping addresses provided by the customer

4. Address Responsibility

Please double-check your shipping details before confirming your order. Incorrect address submissions may result in failed deliveries or extra charges for re-shipping.

5. Returns & Replacements

  • As all our products are custom-made, we do not accept returns.

  • If your order is damaged, incorrect, or defective, contact us within 48 hours of receiving the package with photos. Replacements will be issued if found eligible.

6. Need Help?

For any shipping-related support, feel free to reach out:

[Kraftix Digital Pvt. Ltd.]
Email: [business@kraftix.in]
Phone / WhatsApp: [9836766662]